Shipping & Delivery

We accept online orders from customers living in the continental United States, Alaska, Hawaii, and Puerto Rico. We ship to post office boxes, APO, and FPO addresses.

We accept orders from customers in the USA or a US territory and ship via UPS/FedEx. A signature may be required upon delivery. 

Is the product shipped from the U.S.?

Yes. The warehouses in charge of delivery are in CA, KY and MA.

How long will the delivery take?

Express service is UPS or FedEx Ground. Normally delivery time is 3-7 days.

The special express service (2-day express, overnight, etc) is not provided due to the cost increase. However, if you determine the date you would like to have the unit delivered, please let us know via the purchase note or contact us form, and our sales will estimate the possibility as well as the cost, and then reach you out.

Ship to Somewhere Else

If you are not from the US, please note that duties and taxes are not included in your order total.

Duties and taxes are calculated based on the items ordered, your shipment destination and the value of your purchase. This charge is determined by your local customs authority and includes:

  1. The Sales Tax applied by your country for purchases from the U.S. and
  2. Duties charged for processing by your country.

Any international requests will be forwarded to the local dealer or to Zoomax Technology Co., Limited in China for follow-up. International sales inquiries will be forwarded to a local dealer. Leave us a message if you would like to get a Zoomax unit.

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